PRIVACY POLICY

At The Himalayan Earth Views, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our website or use our services. By using our website or services, you agree to the terms described below.

1. Information We Collect

1.1 Personal Information

We may collect personal details when you engage with our website, book a tour, or make a purchase. This may include:

  • Your full name
  • Contact details (email, phone number, shipping address)
  • Payment information (credit/debit card details, billing address)
  • Booking history and travel preferences
  • Your communication preferences

1.2 Automatically Collected Data

When you browse our website, we may automatically collect certain technical information, such as:

  • IP address
  • Browser type and device details
  • Operating system
  • Pages visited and time spent on the site

This information helps us enhance user experience and website performance.

2. How We Use Your Information

2.1 For Service Delivery

We use your personal information to:

  • Process and confirm bookings
  • Provide customer support and respond to inquiries
  • Send updates about your orders, itineraries, or account
  • Customize your travel experience and make recommendations
  • Improve website features and functionality
  • Ensure the security of our services
  • Detect and prevent fraudulent or unauthorized activity

2.2 Marketing Communications

With your consent, we may send you emails and newsletters regarding new trips, offers, or special events curated by The Himalayan Earth Views. You may unsubscribe at any time by using the link provided in our emails or by contacting us directly.

2.3 Sharing of Information

We may disclose your information to third parties in the following circumstances:

  • Service Providers: Trusted partners who help us operate our website, process payments, fulfill bookings, or provide logistical support
  • Legal Requirements: When compelled to do so by law, regulation, or valid governmental request
  • Business Transfers: In the event of a merger, acquisition, or business restructuring, your information may be transferred as part of that process

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, please be aware that no digital platform can guarantee complete security.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Personalize your experience on our site
  • Understand how visitors use our services
  • Improve website functionality and performance

You may manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to access certain features.

5. Links to Third-Party Sites

Our website may include links to external websites not operated by The Himalayan Earth Views. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before sharing any information.

6. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal data from children. If we discover that such information has been inadvertently collected, we will delete it promptly.

7. Updates to This Privacy Policy

We may revise this Privacy Policy occasionally to reflect changes in our practices, services, or legal requirements. When we make significant updates, we will notify you through our website or other appropriate means. We recommend reviewing this policy periodically to stay informed.